May 21st 2015, Getting to the Next Maturity Level with Information Governance: Delivering Accuracy and Trust, IRMUK London

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May 21st, 09:00-16:30 – Full Day Workshop
Getting to the Next Maturity Level with Information Governance: Delivering Accuracy and Trust

We have evolved from the age of automation to the information age. Proper information management and insights have become a linchpin that act as a catalyst for the execution of your business strategies. Information can be supporting or defining your business model. Having the data in your organisation is not enough as the true value comes from your ability to turn the data into operational information and insights that allow you to create business value and make strategic and tactical decisions. Aligning your information requirements with strategic business objectives is critical.

  • Linking your business strategy to information flows
    • Architecting the business semantics
  • Information Enablement, establishing the information capabilities
    • Capabilities required to support your information strategy:
      • Persistency: Column Based Storage, Appliances, In-memory Computing, NOSQL, Hadoop, ..
      • Positioning the information management patterns; virtualisation, Extract-Transform-Load, Enterprise Application Integration, Web services, Enterprise Service Bus, Change Data Capture, …
      • Managing the information life cycle: ILM platforms
  • Managing Accuracy and Trust
    • Delivering quality and security
  • Getting the business buy-in

May 19th 2015, DG KEYNOTE: Taking Information Governance to the Next Level: Creating an Information Centric Organisation, IRMUK London

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Tuesday 19 May, 11:30–12:15 DG KEYNOTE

Taking Information Governance to the Next Level: Creating an Information Centric Organisation

Our society is rapidly evolving towards being information driven. Pretty much every industry and line of business is confronted with increasing amounts of data and a push towards better decision taking. The domain of data governance has transformed into a much broader field of expertise that is about much more than being an honest broker focussing on better definitions and clarify ownership. The rapid adoption of analytics, increasing sets of data sources, HOV (harder to obtain value) data and compliance needs has resulted in mushrooming of often unrelated initiatives. The next generation of Information Governance needs to embrace these developments and use the domain experience to allow the convergence of the disparate initiatives and to use the energy and enable information centric organisations.

  • Setting the scene: Defining ‘Information Centric Organisation’
  • Positioning Information Governance in a CDO context: Information innovation as a driver
  • Drowning in the data lake or having a breach? Data Governance as a safeguard
  • Defining and selling the information strategy

May 18th 2015, PRE-CONFERENCE WORKSHOP: A Proposal for Information Governance Working Model and Roles, IRMUK London

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May 18th:  14:00-17:15 – Afternoon Half Day Workshop

One of the main information governance challenges is trying to properly position it within an organisation and more importantly define the interaction with other disciplines that are already established in an organisation.  Most organisations are faced with each information related discipline trying to solve the puzzle in their own unique way. Each approach might make sense, but stop short answering the real question how all of this fits together. There are many working models for information governance defined but we have no industry consensus on terms such as data steward or owner. During this session Jan will propose a working model that is able to cover the core information governance activities and that allows you to establish information governance in your own organisation.

  • Fundamental tasks and roles in information governance
  • How do we position information governance, data management, BI, quality, enterprise architecture, risk and data science?
  • Comparing COBIT 5, Mike 2.0 TOGAF and DMBOK
  • Applying the roles to your organisation
  • Enabling the change
  • Transforming from program to recurrent mode
  • Linking the governance roles to other disciplines
  • Defining the objectives and formal deliverables allowing you to interact with the other organisational components.

May 18-21 2015, Data Governance Conference Europe 2015

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Data Governance Conference Europe 2015
Practical Approaches and Success Stories

Co-located with the
Master Data Management Summit Europe 2015

The “Must Attend” Event for Data Governance and MDM Professionals

Why attend this event:

  • Europe’s Only Co-Located Conferences on Data Governance & MDM. One event, in one to three days, gives you the unique opportunity to leverage the powerful combination of Data Governance and MDM to deliver optimal business outcomes through trusted information.
  • Five Tracks With More Than Fifty Sessions. The co-located conferences are neither analyst led nor vendor led. Learn from over 60 world renowned independent speakers and major users of Data Governance and MDM.
  • Focus on End-User Case Studies & Expert Panel Discussions. Choose from over 30 case studies and take an inside look at the successes and challenges behind real-world Data Governance and MDM implementations.
  • Pre and Post Conference “Fast Track” Workshops. Choose from an unparalleled range of tutorials and workshops on specific topics to get quickly up-to-speed or fine tune your performance.  Choose from introductory or advanced workshops, enabling you to get up to speed with Data Governance and MDM essentials.
  • All the Major DG and MDM Solutions. Discuss your Data Governance and MDM challenges with the world’s leading solution providers.
  • Justification, Strategy & Implementation. The conferences provide an excellent mix of theory, visions and practical implementations.


Meet the Inpuls team at the event.

We want to be a data driven company

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You could have been on retreat on a mountain, cut-off from all communication for the last four years, but that would be about the only excuse I can think of for you not knowing the new mantra: “data is the next hot thing”.
Most likely, your management wants to get into “the BIG data“ space wants to hire a bunch of data scientist. Failing to do so would create such a BIG (capitalisation intended) competitive disadvantage we would all be out of a job pretty soon.
So what are you waiting for to wheel an elephant into the IT-room?

Is that really the first thing to do in order to achieve quickly a competitive advantage?
Any rom-com screenwriter may tell you that the pretty girl has always been under your nose, but you simply didn’t notice her until the end of the movie.In reality there is a huge untapped potential in many companies to get better insights and improve operational efficiency without bringing in exotic datasets or going into the uncharted waters of data lakes.

Being data driven is in the first place a mindset, and not a box of tools.

Obviously the new capabilities will allow you to push the envelope, but you would be surprised how much you can get out of your current envelope without having to push it too hard.

A simple approach would be to look at it from two angles:
what processes are not capturing transactional data, and
what transactional data is not being linked to a process?

In many cases there is far more available than what is being analysed. The bottles of water that are already available on your companies table, but remaining unopened, could prove to be more valuable in the short term, than having to run to a lake to stop your data thrust.

You only need to ask: “what data will bring me closer to reaching my targets?
Having an eCommerce site, but not acting upon dropped baskets? Making a next best offer has a high probability to turn into a sale. For sure, a quick route to an increased net profit.

There are plenty of similar examples that will help you reach your objectives and they might be closer than you would think.
So who has been under your nose, but has remained unnoticed till now?

Want to get started and get tangible benefits tomorrow? Engage us for a quick scan


June 3th, 2015, “Master Data Management in de praktijk”, Adept events

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June 3th,  2015
Hotel Lapershoek, Hilversum, Nederland
Workshop: “Master Data Management in de praktijk”

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June 2nd 2015, “Optimaliseer uw Informatiestrategie en Informatie Governance”, Adept Events

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June 2nd 2015
Hotel Lapershoek, Hilversum, Nederland
Workshop: “Optimaliseer uw Informatiestrategie en Informatie Governance”

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Data privacy & protection as a service?

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In our last article we provided an overview of the upcoming strict EU directive on data privacy & data protection and how companies will be affected.

Companies dealing with EU citizen data will need to deal with different types of requests, both from EU citizens as well as from local authorities.

In certain industries, in case of a data breach or when a company is under suspicion by the public or authorities, these requests can mount to very large numbers and often they’re not easy to respond to and very time-consuming.

Seen the potential width and scale of these requests it’s worth wile to already now consider a service offering as part of the path to compliance.

The ability to ensure privacy & protection of person data is becoming

a crucial differentiator for companies and their customers.

The following describes some of the requests a company might get as part of the new EU directive on data privacy & data protection and how a service approach can provide a sustainable solution**:

Who has to deal with these requests?

  • Any company handling EU citizen data of over 5000 unique EU natural persons (per year), any public authority from within the EU, any company that’s monitoring EU natural person data as it’s core business or any company that’s processing sensitive personal data (children’s data, location, health records,…).
  • – In most large companies the Data Protection Officer (DPO) will/should be in charge, and most of the time his/her office will be the ultimate responsible for the request handling.


What type of requests can companies get?

  • Different formats:
    • Paper requests
    • Electronic requests – these must be answered in an electronic form and format, comprehensible for the requester.
  • Requests of a natural person…:*
    • to obtain a copy of all his/her personal data and/or all data that allows the company to identify him/her as a person.
    • for rectification of bad quality personal data (e.g. a duplicates, wrong spelling, wrong address, … ) or of personal data in doubt. Bad quality data or data in doubt can prevent a company from using that personal data until proven otherwise.
    • for the deletion (hard) of personal data.
    • to get insights into the usage of his personal data (e.g.: in marketing campaigns, for profiling activities, …).
    • to provide information about a data breach involving his/her data.
    • to upload his/her personal information obtained from another company (e.g.: call behaviour or transaction history when converting from one telco or bank to another).
    • …
  • Requests from local authorities:
    • about number of requests from natural persons and the ability to handle them within 1 (max 2) months,
    • requesting cause, impact, communication & remediation of a data breach.
    • …
  • … upon a data breach, an entirely separated (service) process should be initiated. This can be compared to a typical incident process with high priority incident handling requiring max attention & emergency procedures.


What do you mean “It’s about more than stored data”?

  • Besides the actual data, a company will also need to track & be able to provide proof of the use of personal data (use of archived data, use of data for (advanced) analytics & data mining, rectifications of bad quality data…).
  • Furthermore, it’s not just about structured personal data, but also about unstructured personal data (documents, pictures, video’s, e-mails…).


How to avoid assigning a massive workforce to data privacy & protection?

  • Especially for large companies the advice is to start now (or at least beginning of 2015) with an analysis and a data governance exercise on what personal data means for your company & it’s use, ownership, policies etc.
  • You don’t want to go out and fetch all personal data captured in internal (and sometimes external) systems upon each request. A master, which automatically collects all personal data (where all sources are federated) can be a single point of truth upon request, allowing for easy and up-to-date request handling.
  • This (MDM) master should not only collect the “personal data”, but also track it’s source(s), consumers, rectification logs,… & should also allow for monitoring & delete-initiation.
  • Your front end should be more than a call center or mailbox, it should preferably contain a service layer with predefined service request templates and automated request handling:

More details about the use of MDM, a front-end service layer, data governance & other information mgt. capabilities facilitating compliance will be provided in the December SAI session in Belgium.


Data protection and privacy as a service?

  • Ultimately, a lot of companies will face a tipping point where manual request handling is to be replaced with service enablement of requests.
  • Companies with a transparant & lean solution landscape, business processes driven way of working and a high maturity in information management have an easier task in the discovery of the ‘personal data’ information lifecycle and therefore their tipping point is higher.
  • Although a high tipping point will give companies an advantage in terms of speed of compliance, we still see a great deal of companies that will need to apply or gear up a number of fundamental information mgt. capabilities (Data Governance, Master Data Management, Data Quality, Data Security,…) to obtain sustainable compliance and avoid high operational costs & fines (100 MIO euro or up to 5% of global turnover).

Tipping point data privacy requests

More details about the use of MDM, a front-end service layer, data governance & other information mgt. capabilities facilitating compliance will be provided in the December SAI session in Belgium.



* exceptions to deletion and handling exist (e.g.: in healthcare).

** material is based upon the current draft guidelines, which are close to final approval (expected end 2014 or beginning of 2015).


Questions: contact @ or +32 3 443 17 43

November 25th 2014, Workshop: “Master Data Management: essentials en best practices”, SAI

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Datum: 25-11-2014 (13:30 – 20:30)
Taal: Nederlands


Master Data Management (MDM) is een term die actueel sterk in de mode is. Deze workshop analyseert de business problemen die het gevolg kunnen zijn van slecht beheerde gegevens en definieert de vereisten om op een coherente manier om te gaan met de informatie binnen de organisatie. Een MDM-oplossing is een absolute ‘must’ wanneer U denkt aan het implementeren van een SOA, wanneer U Uw business intelligence-investeringen wil laten evolueren naar een real-time business intelligence faciliteit, wanneer U meer dan één kant-en-klaar softwarepakket gebruikt, of ook nog wanneer U moet voldoen aan nieuwe governance regels en standaarden. 

In de workshop wordt dieper ingegaan op de componenten waaruit een MDM-platform moet bestaan, en op de volledige implementatie-problematiek. Vele implementaties starten vanuit één deeldomein, zoals ‘customer’, ‘product’ of ‘location’. Daarna worden eventueel extra deeldomeinen aangepakt en geïntegreerd (vandaar dat sommige vendors hun ‘roots’ hebben in ‘customer data integration’ of ‘product data integration’). Overigens zijn er in toenemende mate ‘information management’-leveranciers op de markt die via MDM de overgang maken van infrastructuurleverancier naar echte aanbieder van MDM-oplossingen (zie onder andere de recente acquisities van IBM, Informatica, Oracle en Microsoft).

Wanneer ‘data’ voor U een belangrijke ‘asset’ zijn, dan mag U deze nieuwe SAI-masterclass helemaal niet missen !


1. Inleiding

  • Overzicht van de elementen die nodig zijn voor het ontwikkelen van een ‘enterprise data architecture’ 
  • Omgevingsfactoren en hun invloeden op informatie-architectuur

2. Enterprise Information Management

  • Data governance 
  • Metadata management 
  • Data federatie 
  • Data kwaliteit

3. Master Data Management (MDM)

  • Wat wordt concreet verstaan onder MDM ? 
  • Welke zijn de business voordelen van een MDM-oplossing ? 
  • MDM-voorbeelden 
  • Het inschatten van de noodzaak van een MDM-systeem

4. Het ontwerpen van een MDM-systeem

  • Het bepalen van de scope, van de ‘vocabulary’, van de ‘access services’ en van de ‘business processen’ 
  • Architectuur-opties: ‘registry’, ‘hub’ en ‘enterprise MDM’ 
  • Het ontwikkelen van een ‘shared business vocabulary’ 
  • Master Identity Management. Global Id’s en global foreign keys

5. Het bouwen en implementeren van een MDM-systeem

  • Het bepalen van het MDM-model 
  • Het identificeren van de ‘systems of entry’ en het ontdekken van verbanden tussen de bronnen 
  • ‘Data profiling’ en het creëren van transformatie- en van mapping-regels

6. Een MDM-systeem aanschaffen

  • Compleet MDM-marktoverzicht 
  • Externe ‘master data providers’ 
  • De evaluatie en combinatie van MDM-oplossingen

7. Integratie van een MDM-systeem in een bestaande omgeving

  • Het combineren van een MDM-oplossing in de bestaande ‘Enterprise Information Management’-portfolio 
  • De noodzaak van een MDM ‘change program’ 
  • De invloed op bestaande applicatielogica en de invoering van ‘shared services’ 
  • Consolidatie van de ‘systems of entry’

8. Conclusies en aanbevelingen


Registreer via deze link

March 3-4, 2015, Seminar “Defining and Executing Your Information Strategy”, IRMUK London

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Many studies have indicated that we have evolved from the age of automation to the information age. Proper information management and insights have become a linchpin that act as a catalyst for the execution of your business strategies. Information can be supporting or defining your business model. Having the data in your organisation is not enough as the true value comes from your ability to turn the data into operational information and insights that allow you to create business value and make strategic and tactical decisions. Aligning your information requirements with strategic business objectives is critical.

The information strategy sets the direction but the route is long and winding. Information governance assures the shared meaning, attitudes and capabilities are consistent with the information and insight risk and value.

Increasing operational complexity and data volumes in today’s organisations often result in unacceptable data quality, escalating costs and redundant development efforts. Information governance is a set of processes for the overall management of the availability, usability, integrity and security of the information assets in an enterprise. Thereby ensuring that information and insights can be trusted and that people can be made accountable for any adverse event that happens because of quality or interpretation problems.

Do you recognise that information is a business asset but do you struggle to setup the proper roles, processes and architectural principles to manage the information asset?

This two day seminar and workshop teaches you how you can turn your organisation around and make it information centric delivering on the promise of accurate and trusted business information.

Learning Objectives

  • Learn how to engage your business and have them take the lead and recognise the value of information.
  • Learn how to adapt the organisation to make information centric
  • Learn how to establish an information governance organisation
  • Learn how to manage speech communities and business vocabularies
  • Learn how to align your IT with your information strategy
  • Get more value out of your MDM projects
  • Learn how to redefine your Business Intelligence architecture
  • Learn how to get the benefits of Big Data
  • Select the proper Enterprise Information platform to support your information strategy


Jan Henderyckx


etc.venues Paddington
57 North Wharf Rd
Paddington Basin, London, W2 1LA
Sales: 020 7989 0590
Switchboard: 020 7989 0590


Register On-line:

3-4 March 2015

Download brochure

IRM UK Seminars 2014-2015 Brochure